South Motors Volkswagen dealership customer reviews

183 Reviews

4.9 out of 5 stars

5 star

169

4 star

3 star

2 star

1 star

Sort by: Latest review first / Highest rating first

Melissa Zoque 16 Oct 2022

Came for my oil change service and all went super smooth! Mike was great, Made sure I had transfer back home and then back to dealership to get my car when ready. This was my first time coming alone to get serviced at the dealership so wasn’t sure what to expect but loved how easy everything was a...nd how friendly the staff was. Show more

5 rate

Christopher Rodriguez 10 Sep 2022

Manny in service was very helpful and accurate with his timing. Always kept me up to date. Even offered some great food spots to try while I waited. Vanessa in sales was also fantastic. Felt like I’ve always known her. Very knowledgeable with the product.

5 rate

Cedric Daniel 24 Aug 2022

Great customer service Andrea stayed with me & made sure I could leave with a car that’s in great condition! The whole staff also made me feel like I was part of a family can’t wait for my next visit

5 rate

Taralyn Sowby 24 Aug 2022

I have been all over the Miami area test driving cars this week and this was the best experience by far! My salesperson Karen saw that it was my birthday from my license and took the time to go and buy me a bday cake and the entire team sang happy bday to me. She was so kind from the first moment I ...walked onto the lot. I sat and watched the interactions of the employees with each other and saw that they are kind to each other even when they don’t know anyone else is watching. Happy salespeople must make happy customers. Thank you for an amazing buying experience! Show more

5 rate

Philip Maniatty 31 Jul 2022

The service was performed properly and in a timely manner. My service advisor, Roselio Martinez, kept in contact with me while my car was in their shop concerning the recommended services and promptly notified me when my car was ready.

5 rate

Marcel Lachance 04 Jun 2022

I'm delighted with the service and attention that Mike Benitez provides, he is respectful, attentive and honest. Thank you for your excellent customer service ??

5 rate

Martin Lopez 29 May 2022

I have a very pleasant experience with the team as a whole. Particularly, I must say thank you to service advisors Roselio Martinez and Terrance Williams for an outstanding job on details. Very satisfied as usual with the visit.

5 rate

Gabriel Reyes 31 Mar 2022

Walked in with no intentions on buying a vehicle but walked out with a new 2022 Atlas. Make sure you ask for Melanie Gonzalez cause she’s the best! She’s extremely knowledgeable , friendly, and professional. Took her time to answer all of my questions. By far this was the best car buying experie...nce I’ve ever had. Show more

5 rate

Bruce Jackson 21 Mar 2022

Excellent Customer Service. Mike Benitez and Terrence and others helped me out with my concern. I had my car back within a day or two everything was perfect. I appreciate you guys keep up the good work. I definitely would be back.

5 rate

Mercy Perez 03 Mar 2022

My first time purchasing a Volkswagen and I had an amazing experience. I was extremely fortunate to have Madelayne as my sales person and she was incredible. She was kind, knowledgeable, not pushy at all, gave us several options and did all she could to help. If anyone is considering buying a car, g...o see her, she is truly the best! Show more

5 rate

Questions?

Please speak with our trade advisor for more information.

Parts

(844) 418-9387

Email Parts

Hours

Sales

(844) 418-9390

Email Sales

Hours

How Are We Doing?